FAQs

It is super easy. Add products to your cart, and go to the cart by click checkout button to finish the payment.

No, you do not need to create an account to shop online with us. We just send login code to your email and you will get login and shop from our store. And you can also subscribe your email to our newsletter to get new collections and exclusive offers.

After successful completion your order, an email of your order will automatically sent to you. You can find an overview with all the details of your order.

We accept Paypal at this moment. You can find more information here: Payment.

At the checkout, you will find a text field to input discount/coupon code. After entering the code you just need to click on "Apply", and the value of your coupon/discount will be automatically deducted from your order amount.

Please check our Shipping Policy here: Shipping.

Please check our Return Policy here: Return.

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country.You should contact your customs office for specific amounts and percentages or they will contact you. Arastream cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country. Please contact your local customs office for further information. Please note in rare occasions Customs Clearance may delay delivery of some packages.

The streaming box and CarPlay screen are plug & play. You just need to do limited steps setup and it is very easy to use. For integration module, motorcycle CarPlay display, etc, we will provide setup instruction and technical support.

For car streaming box or portable carplay screen, no need to install. Just plug it to the car and let it get power on, then you can use it after several steps setup.

For the integration module or motorcycle display, if you ever installed stereo units, speakers or subwoofer in your car/motorcycle, then you can make this one too. The installation of our integration module or motorcycle display is easy because of its plug and play cables, and no coding needed. Also, we provided e-guide and you can also search video tutorials. We sold over many units to our customers and most of them were able to successfully install our product.

The installation normally takes about 2-4 hours. It depends. If you need any help, feel free to contact us, and we will support you to finish installation or setup of our products.

You can contact us easily by checking our contact info here: Contact.